Terms and Conditions of Service

Dfashion srls will issue an invoice, attaching it to the product intended for delivery

Dfashion srls only inserts the data provided by the customer into the invoice indicated above, specifying that no variation will be allowed after the invoice has been issued.

The customer can only purchase the products, as per the electronic catalog present on the shitwearstore.com site, existing at the time the order is sent. Hours srl, in this regard, communicates that the images and technical data, none excluded and/or excepted, accompanying the product sheet on display must not be considered by the customer complete and exhaustive of the characteristics but may, therefore, be different in size, color and accessories or other.

For all that has been communicated and accepted by the customer up to now, no responsibility can be attributed, for various reasons and/or reasons, to Dfashion srls The correct receipt of the order is confirmed by Dfashion srls by reply via email, sent exclusively to the postal address electronically communicated by the customer. This confirmation message will re-propose all the data entered by the customer who undertakes to verify its correctness and to communicate, within and no later than 2 days. following, any corrections. Only subsequently Dfashion srls , having verified the actual availability of the goods as well as the accuracy of the customer data, will send the definitive acceptance of the contract by e-mail, which only from this moment must be considered concluded and stipulated between the parties for all legal purposes .

By placing an order on the shtwearstore.com website, the customer declares to have read the conditions of sale, the proposed payment methods as well as the entire purchase procedure and also declares to accept them without any reservations and to have received exhaustive information to about. Furthermore, with express reference to the articles 3 and 4 of Legislative Decree 185/89, the customer will receive, via e-mail, all the information necessary for the identification of Dfashion srls which the customer is required, at his own expense, to keep together with the e-mail of acceptance of the contract.

In the event that the customer should return the purchased products for legitimate reasons, he will have to arrange for the shipment within the established terms and exclusively to the registered office of Dfashion srls

WARRANTY

All products sold by Dfashion srls are covered by the manufacturer's standard warranty and by the 24-month warranty for lack of conformity, pursuant to Legislative Decree 24/2002. To use the warranty assistance, the Customer must keep the invoice (or transport document) that he will receive by e-mail in PDF format. The manufacturer's standard warranty is provided in the manner described in the documentation inside the product packaging. It is specified that the 24-month guarantee is reserved for the private consumer (natural person who purchases the goods for purposes not related to his professional activity, or makes the purchase without indicating a VAT number in the order form).

In cases where the application of the guarantees provides for the return of the product, the goods must be returned by the Customer in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment, intact consumables); to limit damage to the original packaging, we recommend, when possible, to place it in a second box; the affixing of labels or adhesive tapes directly on the original packaging of the product should be avoided in all cases.

All shipments of products will be rejected to the Sender, at his expense:

- Not including packaging.
- Received with unsuitable or inadequate external packaging and therefore damaged during transport: the Warranty does not cover damages due to non-use of the original packaging and adequate protective external packaging.

Conventionally, any right of the Customer to compensation for damages or indemnities is excluded, as well as any contractual or extra-contractual liability for direct or indirect damage to persons and/or things.

RIGHT OF WITHDRAWAL

- The product must be returned by the Customer in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment, consumables intact); Dfashion srls reserves the right to return, in the event that Dfashion srls refuses the return, the Customer has the duty to pay the full amount of the product by bank transfer to the Iban provided by Dfashion srls

- The product must be returned within the times and in the manner described above to the address that will be reported by Dfashion srls -

The delivery costs are always charged to the customer

Dfashion srls reserves the right to check the returned goods to assess any damage or tampering not caused by transport.

REFUNDS

Customers will have as a single point of contact for any complaint or for any related problem both in the order phase and in the after-sales phase Dfashion srls is equipped with all the tools to manage both through the Call Center and through messaging systems active 24/7. 24 to analyze the problems and seek a solution to the problems of the individual customer. Any refunds are made by Dfashion srls through the payment system used to make the purchase.

The refund will be made no later than 10 working days.