Terms of sale
The sales prices indicated are expressed in euros including VAT, without taking into account shipping costs. The latter are always charged to the customer and are invoiced upon validation of the order, as a supplement to the selected products. The "Dfashion srls" reserves the right to change prices without notice and to change shipping prices at its discretion, but undertakes to apply the prices in force and to explicitly display prices and shipping costs, as indicated on the site, when ordering. Any refunds are always made by Dfashion srls . through the payment system used to make the purchase. Conditions subject to Legislative Decree 206/2005
" Dfashion srls " will issue an invoice, attaching it to the product intended for delivery
" Dfashion srls " only inserts the data provided by the customer into the invoice indicated above, specifying that no variation will be allowed after the invoice has been issued.
The customer can only purchase the products, as per the electronic catalog present on the dresschicshop.com website, existing at the time the order is sent. " Dfashion srls " , in this regard, communicates that the images and technical data, none excluded and / or excepted, accompanying the product sheet on display must not be considered by the customer complete and exhaustive of the characteristics but can, therefore, be different for size, color and accessories or other.
For everything communicated and accepted by the customer up to now, no responsibility can be attributed, for various reasons and/or reasons, to " Dfashion srls " . Correct receipt of the order is confirmed by " Dfashion srls " by reply via email, sent exclusively to the email address communicated by the customer. This confirmation message will re-propose all the data entered by the customer who undertakes to verify its correctness and to communicate, within and no later than 2 days. following, any corrections. Only later will " Dfashion srls " , having verified the actual availability of the goods as well as the accuracy of the customer data, send the definitive acceptance of the contract by e-mail, which only from this moment on must be considered concluded and stipulated between the parties in all respects of law.
In the event that the customer should return the purchased products for legitimate reasons, he will have to arrange for the shipment within the established terms and exclusively to the registered office of " Dfashion srls "
Warranty
All products sold by " Dfashion srls " are covered by the manufacturer's standard warranty and by the 24-month warranty for lack of conformity, pursuant to Legislative Decree 24/2002. To use the warranty assistance, the Customer must keep the invoice (or transport document) that he will receive by e-mail in PDF format. The manufacturer's standard warranty is provided in the manner described in the documentation inside the product packaging. It is specified that the 24-month guarantee is reserved for the private consumer (natural person who purchases the goods for purposes not related to his professional activity, or makes the purchase without indicating a VAT number in the order form).
In cases where the application of the guarantees provides for the return of the product, the goods must be returned by the Customer in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment, intact consumables); to limit damage to the original packaging, we recommend, when possible, to place it in a second box; the affixing of labels or adhesive tapes directly on the original packaging of the product should be avoided in all cases.
All shipments of products will be rejected to the Sender, at his expense:
- Not including packaging.
- Received with unsuitable or inadequate external packaging and therefore damaged during transport: the Warranty does not cover damages due to non-use of the original packaging and adequate protective external packaging.
Conventionally, any right of the Customer to compensation for damages or indemnities is excluded, as well as any contractual or extra-contractual liability for direct or indirect damage to persons and/or things.
Right of withdrawal
- The product must be returned by the Customer in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment, consumables intact); " Dfashion srls " reserves the right to return, in the event that " Dfashion srls " refuses the return, the Customer has the duty to pay the full amount of the product by bank transfer to the Iban provided by " Dfashion srls "
- The product must be returned within the times and in the manner described above to the address that will be reported by " Dfashion srls "
- The delivery costs are always charged to the customer
" Dfashion srls " reserves the right to check the returned goods to assess any damage or tampering not caused by transport.
Refunds
Customers will have as a single point of contact for any complaint or for any related problem both in the order phase and in the post-sales phase " Dfashion srls " is equipped with all the tools to manage both through the Call Center and through active messaging systems 24/24 to analyze the problems and seek a solution to the problems of the individual customer. Any refunds are made by " Dfashion srls through the payment system used to make the purchase. The refund will be made no later than 10 working days.